18 - 19 June, 2019 | Sir Stamford Circular Quay, Sydney, NSW

Conference Day One: Tuesday, 18th June 2019


Conference Chair:

Luke Fleming

Workforce Planning Manager
International Convention Centre Sydney

9:10 am - 9:50 am Developing Talent and Succession Plans at PACCAR for the Next Generation Workforce

Robert Brierley - Director of Human Resource, PACCAR Australia
PACCAR’s talent development and succession plan program identified the talent gap between current capabilities against future requirements. A program involving training, skills development, rotation projects, promotion and coaching was then established which has led PACCAR to develop a job capability matrix for each key role for now and the future.

  • Analysing and identifying your future business and talent needs
  • Conducting a capability audit and gap analysis
  • Developing the Talent Acquisition, Development and Retention plan
  • Optimising and reinventing your existing workforce to meet future capability demands

Robert Brierley

Director of Human Resource
PACCAR Australia

9:50 am - 10:30 am CASE STUDY: Exploring Strategies to Ensure the Effective Supply, Demand and Building of Digital Talent to Respond to Next Generation Products and Servicing at Imperial Tobacco Australia into the 10 Year Human Capital Outlook

Bronwyn Carman - Human Resources Director Australasia, Imperial Tobacco Australia Limited
Imperial Tobacco Australia is expecting major product, servicing and organisation transformations that will affect the skills and talent of their existing and emerging workforce. In this session, Bronwyn will explore how the organisation is reengineering their workforce to develop higher digital capabilities as they move towards a greater online presence. She will discuss how they are navigating this through capabilities frameworks and talent attraction strategy without demoralising their workforce retention.

  • Understanding how to successfully integrate digital and human labour and how to reinvent your operating model without affecting the retention of employees
  • Developing a culture that empowers your digital employees to achieve greater innovation, collaboration and risk taking
  • How to maintain and upgrade people’s digital skill sets in agile environments

Bronwyn Carman

Human Resources Director Australasia
Imperial Tobacco Australia Limited

10:30 am - 11:00 am Thought Leadership Session by Expert360

Bridget Loudon - CEO & Co-founder, Expert360


Bridget Loudon

CEO & Co-founder

11:00 am - 11:30 am Speed Networking Session

An effective structured interactive session designed to help expand your network through one-to-one focused conversations. Bring your business cards!


Interactive Discussion Groups (IDGs)

This is your chance to make your conference experience truly interactive and collaborative. Each IDG is set in a roundtable format and will be facilitated by an expert practitioner in the space. In two rotations, each IDG will last for 25 minutes, allowing you to pick the two top of mind topics you wish to discuss and solve.


12:00 pm - 1:00 pm Breaking Down Organisation Siloes to Increase Transparency on Workforce Planning for Business Growth
Vicki Barron - Head of Talent and Capability, APA Group

Vicki Barron

Head of Talent and Capability
APA Group


12:00 pm - 1:00 pm Seasonality of Labour: Effective Strategies to Manage Workplace Values and Workforce Resourcing
Kate Ruhan - HR Manager, Urbanest

Kate Ruhan

HR Manager


12:00 pm - 1:00 pm Learning, Development and Talent Management to Invest in Future Opportunities for Your Workforce


12:00 pm - 1:00 pm Diversity and Inclusion in Workforce Planning: Redesigning and Changing for the Future
Eric Troost - Head of People & Culture Business Partners, TAL

Eric Troost

Head of People & Culture Business Partners

1:00 pm - 2:00 pm NETWORKING LUNCH

2:00 pm - 2:40 pm CASE STUDY: Valuing a Balanced Workforce at The Star Entertainment Group: Opportunities and Options for your Employees and Business through Flexible Work Arrangement

Prashant Vazirani - Group Head, Workforce Planning and Management, The Star Entertainment Group
Achieving Work-Life integration, particularly in the hospitality industry, can be a challenge. Yet enabling flexible options and balancing your workforce can prove to result in increased productivity and organisational outcomes. Prashant will explore how The Star Entertainment Group is innovating to embed increased flexible arrangements and accommodate a variety of workforce options while keeping on par with resource allocation and strategic short and long term business strategies.

  • Developing innovative strategies to work around resourcing and business needs to manage employee work contribution
  • Balancing your focus between generations to address the need for flexible working arrangements consistently and within budgets and resources
  • Creating choice: How to have conversations about working arrangements with staff and executive to create a good balance of casuals, part time and full time staff

Prashant Vazirani

Group Head, Workforce Planning and Management
The Star Entertainment Group

2:40 pm - 3:20 pm Head of HR Panel: Addressing Engagement, Capability and Development to Respond to the Changing Future of Work

Nicole Issaakidis - HR Director, Pacific, CBRE
  • Understanding the way people work and how their roles and responsibilities will change
  • Building engagement and commitment even from a casual, remote workforce, and how to attract and engage a flexible and adaptive pool of talent
  • Redefining your company culture and overcoming barriers to ensure effective people management and transitions into future new ways of working


Nicole Issaakidis

HR Director, Pacific


3:50 pm - 4:30 pm Local Government Workforce Insights: Preparing for a 5-10 Year Outlook on Changing Workforce Demographics

Alex Lawrie - Researcher, UTS Centre for Local Government
Research developed by the UTS Centre for Local Government reveals that local government is amongst the industry sectors most exposed to a mature aged workforce, reinforcing the need to adopt a good, strategic workforce plan backed up by workforce analytics. With potentially 40 per cent of local government employees projected to retire in the next 10 years, this session will discuss strategies that local government, and all industries, can adopt to keep up with demographic changes and meet workforce targets, as well as the value of robust analytics in informing good practice workforce planning.

  • Exploring workforce and demographic targets for government sectors to help influence growth and change for a highly-skilled workforce
  • Adopting resource and workforce sharing strategies to overcome limitations and barriers with talent retention and attraction, and the value of succession planning in retaining the deep organizational knowledge of a mature-aged workforce
  • Understanding the importance of good data and using the ABS Census to provide workforce analytics that can help develop robust workforce plans that responds to changing needs

Alex Lawrie

UTS Centre for Local Government

4:30 pm - 5:10 pm CASE STUDY: Workforce Analytics and Business Planning: What Should We Measure About Our Workforce?

Jane Hawkins - Head of Workforce Management, AMP
Metrics and analytics are essential to strategic workforce planning as it paves the way for bridging skill gaps, identifying pathways for succession and create better strategies for talent retention and attraction. This session will discuss how to work closely with business stakeholders to understand data and metrics in delivering a transformation workforce strategy and truly understand their future business needs.

  • Recognising that analysing metrics alone offers limited value and why it needs be looked at holistically
  • The differences between HR Metrics and Talent Analytics to assess efficiency and performance and guide decisions on resourcing
  • Using insights from workforce analytics for predictive modelling to influence workforce risk mitigation and drive cultural change to align to whole of organisation business strategy

Jane Hawkins

Head of Workforce Management

5:10 pm - 5:50 pm CASE STUDY: Delivering a Long Term Workforce Strategy to Re-Position Sydney Water to Prepare for an Increasingly Complex Future

Darin Fox - Project Lead, Long Term Workforce Strategy, Sydney Water
With the rate of growth on urbanization, a focus on developing a sustainable and liveable city and the pressure to maintain and sustain key infrastructure, Sydney Water is delivering a Long Term Strategy to help build the organisation’s resilience and create new service. This plan will not just have a view for the next 18 months, but will enable a 10 year outlook. Darin will discuss how they are building the methodology and approach to strategic workforce planning and workforce framework to apply more rigour in obtaining the right ratio of workforce arrangements to meet short term and long term capability needs.

  • Bringing together experts from different parts of the business to help create comprehensive organisational strategy
  • Utilising data and insights to help facilitate decision making on capabilities and management of contingent workforces
  • The importance of incorporating scenario planning and strategic foresight to help navigate a long term goal for the workforce and business

Darin Fox

Project Lead, Long Term Workforce Strategy
Sydney Water